Which package delivery carriers do you use?
We use the United States Postal Service (USPS) and the United Parcel Service (UPS). We strive to have your package delivered in the most efficient way possible, however, we can't guarantee which carrier will be used when shipping your order. Packages are delivered Monday through Friday only.Yes. If you ordered an oversized item and select the 4-Day, 2-Day, or Overnight shipping option, a $5.75 "oversized item" shipping charge will be added to your shipping total for each item.
What are your credentials? Are you really qualified to do this?
I don't know if one must be "qualified" to be an artist, as everyone should be free to express themselves creatively. However, for this project I suppose it helps that I am a lifelong fan of Halloween, ghosts, witches, skeletons, vampires, etc. I was also blessed with a strong creative streak and a vivid imagination. Fortunately a lot of people are entertained by my nightmarish visions and that's why I've enjoyed such success with my work.Plan on spending a few hours at our location unless your arrive before 9PM.
Do you ship to APO/FPO addresses?
Yes. We ship to U.S. military addresses worldwide via Priority Mail from the United States Postal Service. Please allow up to 10 business days for delivery to the APO/FPO box.See our Shipping page for more information, but it normally takes anywhere from 3 to 7 business days for standard delivery. If you are interested in express shipping, we offer express shipping for an additional charge (for more information, click here to see our shipping chart). To ensure on time delivery, order early and beat the Halloween rush.
How long will it take to go through?
Plan on spending a few hours at our location unless your arrive before 9PM. As Halloween gets closer, the lines will start to get a longer so if time is important then don't wait until the last minute; get here early. We highly suggest you purchase the Express ticket online to reserve time.We accept Visa, MasterCard, Discover, American Express, and debit cards with a Visa or MasterCard logo. If you'd like to pay by check or money order, please mail your order form and payment to Costume Express, 11220 120th Ave NE, Kirkland, WA 98033. We don't accept CODs.We are not able to accept cancellations on orders that have already been put into production. Notify us immediately if you need to cancel and we will check right away to see where it is in production. If it has not been started, we are happy to cancel your order and provide you with a refund. View products..
Do You Offer a Guarantee?
Yes! 100% Absolute Satisfaction GUARANTEED! At our PlantMakers Garden Center Online, 100% customer satisfaction is our passion, and our commitment to you. We stand proudly behind our products, and are empowered to make decisions to ensure that you'll always be delighted by the products you receive. If, for any reason, you are not satisfied with the contents of your order, please contact us by email DO NOT WASTE YOUR MONEY ON THE POWER ANNUAL PASS OR PREMIERE ANNUAL PASS!!! The Power Pass has blackout days, no discounts on anything and you have to pay $11 for parking so it's not worth the $129.95. The *NEW* Premiere Annual Pass offers everything that the Preferred Pass offers and the extra cost comes from a bunch of things that make no sense. like free express after 4pm..
I can't find the costume or item I'm looking for. What should I do?
We have over 100 costumes to choose from - including lots of new styles, and many designed exclusively by us. To assist you in finding an item, type a keyword or item number from our catalog into our search box. If you're still unable to locate the item, please e-mail or use our convenient Live Help feature.To remove your name from our e-mail and/or catalog mailing lists, visit our unsubscribe page. - 15478
We use the United States Postal Service (USPS) and the United Parcel Service (UPS). We strive to have your package delivered in the most efficient way possible, however, we can't guarantee which carrier will be used when shipping your order. Packages are delivered Monday through Friday only.Yes. If you ordered an oversized item and select the 4-Day, 2-Day, or Overnight shipping option, a $5.75 "oversized item" shipping charge will be added to your shipping total for each item.
What are your credentials? Are you really qualified to do this?
I don't know if one must be "qualified" to be an artist, as everyone should be free to express themselves creatively. However, for this project I suppose it helps that I am a lifelong fan of Halloween, ghosts, witches, skeletons, vampires, etc. I was also blessed with a strong creative streak and a vivid imagination. Fortunately a lot of people are entertained by my nightmarish visions and that's why I've enjoyed such success with my work.Plan on spending a few hours at our location unless your arrive before 9PM.
Do you ship to APO/FPO addresses?
Yes. We ship to U.S. military addresses worldwide via Priority Mail from the United States Postal Service. Please allow up to 10 business days for delivery to the APO/FPO box.See our Shipping page for more information, but it normally takes anywhere from 3 to 7 business days for standard delivery. If you are interested in express shipping, we offer express shipping for an additional charge (for more information, click here to see our shipping chart). To ensure on time delivery, order early and beat the Halloween rush.
How long will it take to go through?
Plan on spending a few hours at our location unless your arrive before 9PM. As Halloween gets closer, the lines will start to get a longer so if time is important then don't wait until the last minute; get here early. We highly suggest you purchase the Express ticket online to reserve time.We accept Visa, MasterCard, Discover, American Express, and debit cards with a Visa or MasterCard logo. If you'd like to pay by check or money order, please mail your order form and payment to Costume Express, 11220 120th Ave NE, Kirkland, WA 98033. We don't accept CODs.We are not able to accept cancellations on orders that have already been put into production. Notify us immediately if you need to cancel and we will check right away to see where it is in production. If it has not been started, we are happy to cancel your order and provide you with a refund. View products..
Do You Offer a Guarantee?
Yes! 100% Absolute Satisfaction GUARANTEED! At our PlantMakers Garden Center Online, 100% customer satisfaction is our passion, and our commitment to you. We stand proudly behind our products, and are empowered to make decisions to ensure that you'll always be delighted by the products you receive. If, for any reason, you are not satisfied with the contents of your order, please contact us by email DO NOT WASTE YOUR MONEY ON THE POWER ANNUAL PASS OR PREMIERE ANNUAL PASS!!! The Power Pass has blackout days, no discounts on anything and you have to pay $11 for parking so it's not worth the $129.95. The *NEW* Premiere Annual Pass offers everything that the Preferred Pass offers and the extra cost comes from a bunch of things that make no sense. like free express after 4pm..
I can't find the costume or item I'm looking for. What should I do?
We have over 100 costumes to choose from - including lots of new styles, and many designed exclusively by us. To assist you in finding an item, type a keyword or item number from our catalog into our search box. If you're still unable to locate the item, please e-mail or use our convenient Live Help feature.To remove your name from our e-mail and/or catalog mailing lists, visit our unsubscribe page. - 15478
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