What Shipping Options do you offer?
We do not use US Postal Mail. This service can take weeks to a month, and is very unpredictable, not insured, and hard to track. Please note that we may use UPS or Fedex equivalent services if it better meets the customer's needs. For example; You may select UPS overnight at the checkout, but we find that Fedex next day has a better more reliable (and just as fast or faster) service to your area. You are paying for the speed of the shipment, not the specific carrier.
How fast will I receive my order?
Most items in our catalog are available in our warehouse. Your order will be processed and shipped via UPS within 48 hours and should be in your hands within 7-10 days.
Do you ship to foreign countries?
We currently ship to Arab Emirates, Bahamas, Bermuda, Guam, Mexico & Virgin Islands. There is a minimum charge of $65.00.
What should I expect?
Night in Bethlehem is a Christmas experience unlike any other. As a participant, you come dressed in time-period costumes, and enter a tent which re-creates what the city of Bethlehem might have been like. You will have the opportunity to "pay" your taxes, interact with merchants, and sample simple foods. You will hear what the people of Bethlehem might have been saying that special night so long ago.Yes we accept exchanges for sizing issues. However we reiterate that you should measure yourself properly so that you don't have to pay a $20 exchange fee. You need to call us within 48 hours of receipt. We want you to be happy and have a suit that you are proud of and love to wear. However, we don't feel it's fair for us to bear the burden of your forgetting to check your size. We really are serious..
Can I track my order on it's way to me?
This system gives you real time information on your shipment. Please note this e-mail is not sent to you until several couple of hours after the package leaves our facility (that evening).Everything you see on our site is in stock and ready to ship. If we receive an order by 2:30 pm (eastern time) from December 20 through December 22, it will ship the same day. You must obviously use an appropriate level of shipping to get the package to you in time such as 3 day, 2 day, or overnight as appropriate.
Can I return items?
Yes, please View Return Policy for details. Merchandise must be returned within 30 days of receipt of order with a return authorization number. Only unused and unopened merchandise with its original packaging and accessories will be accepted. All returns are subject to a minimum 15% restocking fee, therefore we encourage you to estimate your needs as closely as possible. Due to health concerns, costumes, headwear, and food items cannot be returned.I asked around and no one has an idea, I'm sure that every 3 years old in the US knows the answer but we , here in Israel, have no clue. - 15478
We do not use US Postal Mail. This service can take weeks to a month, and is very unpredictable, not insured, and hard to track. Please note that we may use UPS or Fedex equivalent services if it better meets the customer's needs. For example; You may select UPS overnight at the checkout, but we find that Fedex next day has a better more reliable (and just as fast or faster) service to your area. You are paying for the speed of the shipment, not the specific carrier.
How fast will I receive my order?
Most items in our catalog are available in our warehouse. Your order will be processed and shipped via UPS within 48 hours and should be in your hands within 7-10 days.
Do you ship to foreign countries?
We currently ship to Arab Emirates, Bahamas, Bermuda, Guam, Mexico & Virgin Islands. There is a minimum charge of $65.00.
What should I expect?
Night in Bethlehem is a Christmas experience unlike any other. As a participant, you come dressed in time-period costumes, and enter a tent which re-creates what the city of Bethlehem might have been like. You will have the opportunity to "pay" your taxes, interact with merchants, and sample simple foods. You will hear what the people of Bethlehem might have been saying that special night so long ago.Yes we accept exchanges for sizing issues. However we reiterate that you should measure yourself properly so that you don't have to pay a $20 exchange fee. You need to call us within 48 hours of receipt. We want you to be happy and have a suit that you are proud of and love to wear. However, we don't feel it's fair for us to bear the burden of your forgetting to check your size. We really are serious..
Can I track my order on it's way to me?
This system gives you real time information on your shipment. Please note this e-mail is not sent to you until several couple of hours after the package leaves our facility (that evening).Everything you see on our site is in stock and ready to ship. If we receive an order by 2:30 pm (eastern time) from December 20 through December 22, it will ship the same day. You must obviously use an appropriate level of shipping to get the package to you in time such as 3 day, 2 day, or overnight as appropriate.
Can I return items?
Yes, please View Return Policy for details. Merchandise must be returned within 30 days of receipt of order with a return authorization number. Only unused and unopened merchandise with its original packaging and accessories will be accepted. All returns are subject to a minimum 15% restocking fee, therefore we encourage you to estimate your needs as closely as possible. Due to health concerns, costumes, headwear, and food items cannot be returned.I asked around and no one has an idea, I'm sure that every 3 years old in the US knows the answer but we , here in Israel, have no clue. - 15478
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before they try to shut it down.
