Friday, November 7, 2008

Building a Gift Card Program: Card Design Tips

By Al Duggan

You've decided it's time to take your marketing to the next level and add gift cards to your business -- a wise choice. Now, you are ready for the next step, and choosing the right card design is an important part of the process. Here are some do's and don'ts and common mistakes people make when designing their gift cards.

Standard or Custom Designs?

Once you've decided on a supplier, they will discuss card options with you. There are two ways you can go here - custom or standard. Custom cards are unique to every business. Custom cards incorporate the business' identity in terms of using their logo and artwork that reflects the business' look and feel.

Standard cards are designs offered by your supplier that are already produced. Standard cards do not have to be bland in their design - many vendors offer a wide range of standard card designs that accommodate a number of specific vertical markets or categories of business. Standard cards can often be personalized with the merchant's business name, their phone number or website address - even their logo (usually in one color).

Choosing the best option for business takes an understanding of your options. Custom designed cards have several key advantages. You will often see the "big box" retailers use these because they are able to carry their same branding and marketing with a custom design. These custom cards are usually very attractive. An attractive card makes an attractive gift and you can often increase impulse buys with this added eye appeal. Merchants also can try some unique things such as custom die cuts to make specially shaped gift cards. Merchants can use more distinctive materials (such as metallic inks, foils and different card stocks). There are even some cutting edge ideas where the cards have additional digital information or can even play music. The two disadvantages to a custom card design are that the price is more expensive and that the turnaround takes a little more time.

There are many unique printing features you can do with standard cards, such as adding clear card stocks, using metallic ink, or even some die cuts. Personalization is limited with a standard card. The amount of text you can use, the color choices on overprinted text, and the number of standardized designs available are all some of the typical limitations. However, there are many advantages. Standard cards don't usually cost as much since the card supplier has large quantities in stock. Standard cards also have the advantage of speed to market since the turnaround time is days instead of weeks.

Artwork Considerations

The design process for standard cards can be very straight forward -- you select a design and then you decide how you're going to personalize it. Custom cards, of course, give you a variety of ways to go. Chances are you will be working with a designer -- either from your own agency or a designer from the gift card supplier. Either way, you will have to provide them with a little direction about what you want. This may mean giving them creative and artwork that you are using currently, something like the original menu design you have if you are a restaurant. Or, perhaps, an ad or brochure you use to market your company. This will allow your current marketing initiatives to correspond with your new gift cards.

Some additional Do's and Don'ts for providing you artwork:

1. DON'T take the art from your website. These graphics often aren't of high enough resolution to use for printing.

2. DON'T provide graphic images that need to be enlarged from their existing size. This lowers the quality. As you make the image bigger, the resolution gradually decreases.

3. DON'T utilize previously printed images. Art that has been printed commercially has been converted into small "dots" that create the image. When you reprint these previously printed images, you often get a moire pattern that makes for poor quality images.

4. DO send original files that you have on your computer -- the kinds of files you send out to get printed. These files will usually be clear and of high quality, and they are perfect for a designer to create a quality integration into your card's design.

5. DON'T clutter your design with too much info. It's a very common error that people make, trying to hit every marketing point. Keep the design simple to keep your visual impact high.

6. DO take advantage of your logo. Your logo is a constant branding image that your customers actually expect to see on your various advertising and marketing creative. A gift card or loyalty card is like a pocket-sized billboard for your company. Take advantage of your logo. You want your clients to remember your name.

7. DO consider customized merchandising tools to complement your card design. A custom gift card affixed to a custom-designed carrier or card hanger presents a coordinated, attractive package that has a higher perceived value that will increase card sales.

There is nothing like opening that first box of gift cards and seeing your colorful designs ready for selling. Whether you go with a full-custom design or with a standardized card (so that you can start selling in a week), get started soon. Start pulling in those additional revenues and promoting your gift cards as soon as your customers arrive at your door. - 15478

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