Wednesday, October 22, 2008

How to avoid being ripped off by home security companies

By Giles May

Your home is important to you and there's nothing more distressing than a break in. These days, home security is relatively inexpensive, and in every area there are lots of companies that can install burglar alarms .

But how do you select the right company? Here's some great advice on choosing the right company for you.

1. Do they offer free surveys & quotations? Avoid any company that won't attend your property for free to quote. Good ones will make constructive suggestions for improving your home security, and supply you with a free detailed survey & quotation, and definitely not pressure you for a decision there and then.

2. Are they an established local company? Local companies work hard to preserve their good reputation by providing great service and will be pleased to offer references. In addition, by looking round your local area, you will notice alarm company stickers on bell boxes, which is a good indicator of the most popular companies in your area, which should help you draw up a shortlist to contact.

3. Is the company a member of any trade associations? Find out which one and of you are not familiar with them, check that they are an established association online. Beware of companies that belong to minor associations that can be joined easily and at low cost. Most companies will display details of accreditations online, so by searching the Net you will become familiar with the different trade assocciations.

4. What guarantees & warranties will you get? Avoid anyone who doesn't offer at least a one year warranty on part and labour. If the system malfunctions, how long will they take to respond and attend your property to fix it? Finally, do they offer maintenance and monitoring services as well.

5. Do they project an aura of professionalism? The representative who does the first visit must seem professional to you. Check their paperwork - does it professional looking or do they write on scrap paper? Are their vehicles clean and sign written ? If you have nay doubts about their professionalism at this stage, then you are unlikely to be happy with the end result.

6. Finally, does the specification of the alarm they are quoting you for, match your needs and lifestyle? Be sure to tell them all about your pets, children and any particular requirements you may have. That way they can tailor a system towards you. If you feel you have to change to "fit in" with someone's alarm system, then get another quote.

If you follow the above tips and more than one company meets the criteria, then go with the one you feel most confident in. At the end of the day, It's not always about price, especially when protecting your greatest and most important asset - your home. - 15478

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