Why was my credit card was declined?
It is possible there are restrictions on your card for making online transactions or there are no funds available to make the purchase. Please check with your issuing bank for further details. Note: We do not accept American Express, Diners, or JC credit cards, only credit cards with the Visa or Mastercard symbol and 16 digits. If you wish to speak to one of our billing customer service representative please call 1.800.890.0409 ext 9.Once you have added all your items to the cart and are ready to checkout your credit card or PayPal information will be attained. Once the order is placed the payment is pre authorized only until the order is shipped. If you are placing an order with paypal, the payment is sent to us instantly unless you use their Echeck service which can take up to 10 days to clear. Inventory is not held for Echeck payments. If an item within your order sells out before your payment clears we will notify you.
Can I get a catalog?
Unfortunately we do not supply printed catalogs but we do have an online catalog for our customers.
How can I find out more about a product?
By clicking on a photo or the title of a product on the category pages, will open a product page that will show you complete details on any product. All information is posted on this page. If you requre more information on a product it may be available by contacting us by email. We may update the product page if new information is available.We never know when an item will be back in stock. There is no set time for a manufacture to ship a product. Some products ship to us twice a year others only once a year. By checking back on the website periodically you may see it is available to order.
What are the best Halloween costumes?
Halloween is the spooky night of the spirits. Most of the traditional fancy dress costumes reflect this theme, with people taking on the roles of either supernatural beings (witches, demons etc) or occasionally as those who fight them (slayers, exorcists etc). However in recent years Halloween costumes have become more varied and imaginative. For many people today Halloween is simply an excuse to dress up outrageously and show a side of themselves that is rarely seen.an online retailer we know the cost of hiring staff to package and handle your order for shipping. This fee is added to your order to cover those costs.
How do I track my package?
checkout we ask our customers to create accounts so they are able to know order status and to track a package with tracking numbers. Your order number should show up if you created your account before or during the checkout process. If you created an account after receiving an order confirmation, the status will not be available to you. We add tracking numbers to orders when they become available and tracking is also emailed to the address you provided when your package ships.Unfortunately we do not allow pick-ups; all orders are sent out by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied you may return it. See our return policy for details.Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method.
How do I search for Costumes?
There are two ways you can search for products. Navigate through the website to search by category. The second way is to use our search box. Type in a keyword or part number to have our shopping cart provide products that match that search term.Halloween is the spooky night of the spirits. - 15478
It is possible there are restrictions on your card for making online transactions or there are no funds available to make the purchase. Please check with your issuing bank for further details. Note: We do not accept American Express, Diners, or JC credit cards, only credit cards with the Visa or Mastercard symbol and 16 digits. If you wish to speak to one of our billing customer service representative please call 1.800.890.0409 ext 9.Once you have added all your items to the cart and are ready to checkout your credit card or PayPal information will be attained. Once the order is placed the payment is pre authorized only until the order is shipped. If you are placing an order with paypal, the payment is sent to us instantly unless you use their Echeck service which can take up to 10 days to clear. Inventory is not held for Echeck payments. If an item within your order sells out before your payment clears we will notify you.
Can I get a catalog?
Unfortunately we do not supply printed catalogs but we do have an online catalog for our customers.
How can I find out more about a product?
By clicking on a photo or the title of a product on the category pages, will open a product page that will show you complete details on any product. All information is posted on this page. If you requre more information on a product it may be available by contacting us by email. We may update the product page if new information is available.We never know when an item will be back in stock. There is no set time for a manufacture to ship a product. Some products ship to us twice a year others only once a year. By checking back on the website periodically you may see it is available to order.
What are the best Halloween costumes?
Halloween is the spooky night of the spirits. Most of the traditional fancy dress costumes reflect this theme, with people taking on the roles of either supernatural beings (witches, demons etc) or occasionally as those who fight them (slayers, exorcists etc). However in recent years Halloween costumes have become more varied and imaginative. For many people today Halloween is simply an excuse to dress up outrageously and show a side of themselves that is rarely seen.an online retailer we know the cost of hiring staff to package and handle your order for shipping. This fee is added to your order to cover those costs.
How do I track my package?
checkout we ask our customers to create accounts so they are able to know order status and to track a package with tracking numbers. Your order number should show up if you created your account before or during the checkout process. If you created an account after receiving an order confirmation, the status will not be available to you. We add tracking numbers to orders when they become available and tracking is also emailed to the address you provided when your package ships.Unfortunately we do not allow pick-ups; all orders are sent out by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied you may return it. See our return policy for details.Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method.
How do I search for Costumes?
There are two ways you can search for products. Navigate through the website to search by category. The second way is to use our search box. Type in a keyword or part number to have our shopping cart provide products that match that search term.Halloween is the spooky night of the spirits. - 15478
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