Why is there a package and handling fee?
an online retailer we know the cost of hiring staff to package and handle your order for shipping. This fee is added to your order to cover those costs. Unlike other online companies who charge upwards of a $10 handling fee, ours is modest in comparison, visible in your cart before you checkout with your payment information.Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied with your purchase you may return it. See our return policy for details.
What are the conditions if I order during the blackout period ?
When ordering during the black out period Midnight October 15th - Midnight October 31st (PST) all sales are considered final. We do not accept returns or exchanges on any products purchased during this time frame.an online retailer we know the cost of hiring staff to package and handle your order for shipping. This fee is added to your order to cover those costs.
Can I pick up my order at the warehouse or head office?
Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied with your purchase you may return it. See our return policy for details.
Why is there a package and handling fee?
an online retailer we know the cost of hiring staff to package and handle your order for shipping. This fee is added to your order to cover those costs. Unlike other online companies who charge upwards of a $10 handling fee, ours is modest in comparison, visible in your cart before you checkout with your payment information.Most orders will arrive at your door within 4-10 business days within the US and 7-14 business days outside the US.We are unable to speed up any one particular order's processing time after it is placed. We do require the 1-4 processing time.
How do I place an order online?
Checkout involves four steps. Add items you wish to buy to your cart. Provide your shipping and billing addresses. Select a shipping method and then enter payment information. Upon confirmation you will be directed to the receipt page that you should review and print for your records. Once a tracking number has been added to your order and is emailed to you, tracking of the package is available. By using the UPS website ups.Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items.
Can I pick up my order at the warehouse or head office?
Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied with your purchase you may return it. See our return policy for details.Unfortunately we do not supply printed catalogs but we do have an online catalog for our customers. See our online product catalog.We are unable to speed up any one particular order's processing time after it is placed. We do require the 1-4 processing time. The transit time is the only method of speeding up a package before the order is placed. - 15478
an online retailer we know the cost of hiring staff to package and handle your order for shipping. This fee is added to your order to cover those costs. Unlike other online companies who charge upwards of a $10 handling fee, ours is modest in comparison, visible in your cart before you checkout with your payment information.Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied with your purchase you may return it. See our return policy for details.
What are the conditions if I order during the blackout period ?
When ordering during the black out period Midnight October 15th - Midnight October 31st (PST) all sales are considered final. We do not accept returns or exchanges on any products purchased during this time frame.an online retailer we know the cost of hiring staff to package and handle your order for shipping. This fee is added to your order to cover those costs.
Can I pick up my order at the warehouse or head office?
Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied with your purchase you may return it. See our return policy for details.
Why is there a package and handling fee?
an online retailer we know the cost of hiring staff to package and handle your order for shipping. This fee is added to your order to cover those costs. Unlike other online companies who charge upwards of a $10 handling fee, ours is modest in comparison, visible in your cart before you checkout with your payment information.Most orders will arrive at your door within 4-10 business days within the US and 7-14 business days outside the US.We are unable to speed up any one particular order's processing time after it is placed. We do require the 1-4 processing time.
How do I place an order online?
Checkout involves four steps. Add items you wish to buy to your cart. Provide your shipping and billing addresses. Select a shipping method and then enter payment information. Upon confirmation you will be directed to the receipt page that you should review and print for your records. Once a tracking number has been added to your order and is emailed to you, tracking of the package is available. By using the UPS website ups.Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items.
Can I pick up my order at the warehouse or head office?
Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied with your purchase you may return it. See our return policy for details.Unfortunately we do not supply printed catalogs but we do have an online catalog for our customers. See our online product catalog.We are unable to speed up any one particular order's processing time after it is placed. We do require the 1-4 processing time. The transit time is the only method of speeding up a package before the order is placed. - 15478
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